Last summer Cato removed a yellow jacket wasp nest for me. Our neighbor's kids and our pets had been stung. They not only removed it but one month later when the wasps were rebuilding another nest they came back and got that one too. It was a very high tree and I was glad to have it safely removed. It was worth the fair and reasonable price they gave us. So when we saw evidence of mice we called them and they came out to help. Almost immediately we saw the mice had taken the bait and saw less evidence of droppings. They really STAND BEHIND THEIR WORK! My husband wasn't home and a mouse appeared in my family room, within an hour they happily sent a technician to capture and remove it. I am happy to have a service plan with them. They don't require a contract but they clearly don't need it because my business won't be going anywhere else! They were also conscientious of our pets.
I've been around the block with pest control co's. Cato is the best....they actually enjoy solving your problem....So thankful for their great service!!!!
Tom was very helpful to me on the phone, answered all my questions without rushing me off the phone that is always a plus!!!!!!!! Rich came out and was very careful and explained everything and took his time as well!! They are always on time and answer your phone calls back right away!
I was frustrated with a larger pest control company and called this one because their website said they were family owned. The owner answered and was very knowledgeable. I ended up signing with them and I've been very pleased. They're always on time. They are friendly and their work is thorough. The one time I had a problem with ants after they already sprayed they came back and sprayed again and didn't charge me.
Good job mkaing it appear easy.
Cato Pest Control has a new customer, me! This company could teach a lot of "other companies" the lost art of quality, courtesy, great customer skills, and fair prices!! Tom, Luke, and Rich, I will spread the word about you guys, God bless you!
I used Terminex for years and basically got ripped off..charged a yearly fee and only came out once..charged alot..minimal service. I had a problem with some mice and I decided to go local and found Cato Pest Control. I spoke to the owner, Tom. He answered all my questions and explained everything. He scheduled me the next day and Luke came out and took care of everything. Problem solved! I was so impressed not only with their professionalism but their customer service is unbelievable! It's almost hard to believe in this day and age with customer service lacking in so many businesses. I was so impressed I cancelled Terminex and signed on with Cato even before the 90 day guarantee was up. I HIGHLY RECOMMEND THIS COMPANY!!
We have had bat problems for years in our attic and eaves. I called this company and the owner Tom came out with one of his employees and did an extensive inspection of our home. Tom proposed a plan of action and his employee, Rich, completed the job start to finish. Rich did an excellent job of getting rid of the bats, cleaning up their mess and sealing the whole house up so they could not get back in. These guys were courteous and true professionals. I highly recommend this Company !
I had no knowledge of Cato Pest Control until I found my house infested with several layers of wasps. They sent over a young worker, Luke, who performed beautifully and completely solved my problems. If that's how their youngest operatives work, then you know that have a full lineup of qualified exterminators. Thank you so much! I highly recommend this service.
I was planning on having a party on the 4th of July and when we were setting up tables my husband found a huge wasps nest under the deck. I called a lot of exterminators and Cato Pest Control was the only one who could come right away. They got rid of the wasps so we could go ahead with the party. I'll call them again.
Tom has been my exterminator for about a year now. I used to have another company but they stopped coming out. Since I hired Tom to do my pest control he has never missed a scheduled appointment without a phone call. Whenever I have a concern he calls me back right away and is here at my house within days. That's what I'm looking for, good service!